FAQs

When does someone get an email from Tidal Control?


title: When does someone get an email from Tidal Control? sidebar_position: 1

We try to limit the amount of emails we send to you, such that your inbox is not cluttered by us. There are a few specific moments when you will receive an email from Tidal Control, and we distinguish between the following priorities:

  1. When direct action is needed: you will receive an email with a link to take action.
  2. To update you on changes in Tidal Control: you will receive an email with a summary of the changes. This email is sent only once per day.

The emails that require direct action are sent in the following cases:

  1. When you are invited to Tidal Control by a colleague or partner: you will receive an email with a link to create your account.
  2. When you need to reset your account details: you will receive an email with a link to reset your password.
  3. When you are mentioned in a comment: you will receive an email with a link to the comment.
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