Issues management
Simplify issue management with a centralised system that handles everything from audit findings to improvement opportunities. Keep your team aligned and ensure nothing gets missed with clear ownership, priorities, and automated tracking.
- Flexible issue types
Track different types of issues including incidents, control gaps, improvement opportunities, and audit findings. Each type comes with relevant fields to capture all necessary information.
- Clear ownership
Assign issues to team members, set priorities, and track deadlines. Everyone knows what needs attention and when it's due.
- Smart linking
Connect issues directly to relevant controls and assets. Build a clear picture of your system's health and track how issues impact different areas of your business.
- Priority management
Categorise issues as low, medium, or high priority to help your team focus on what matters most. Simple but effective prioritisation keeps everyone aligned.
- Single source of truth
Keep all your issues in one place, whether they're from internal reviews, audits, or daily operations. No more scattered spreadsheets or missing updates.
- Simple tracking
Monitor progress and resolution of all issues in one dashboard. Perfect for management updates and demonstrating continuous improvement.
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Grow your business, not your compliance burden
Every business deals with compliance at some point: while preparing for an investment round, applying for an operating licence, or closing a deal with a big customer.
This is not the moment to panic. This is the moment to call us.
Frequently asked questions
Yes! The issues module comes included with every Tidal licence. Start tracking and managing your issues right away, no matter which licence type you choose.
The module supports various issue types including incidents, control gaps, opportunities for improvement, and audit findings. Each type comes with appropriate fields to capture relevant information.
Yes! Issues can be linked to controls and assets, helping you build a complete picture of your system's health. This makes it easier to understand the impact of issues and track improvements over time.
Issues can be categorised as low, medium, or high priority. This simple system helps teams focus their efforts where they're needed most, while keeping everyone aligned on what needs attention first.
Absolutely! You can assign issues to specific team members and set deadlines. Everyone can see what they're responsible for and when it needs to be completed.
The issues module is your single source of truth for all types of issues. You can easily show auditors how you track, manage, and resolve different issues, demonstrating your commitment to continuous improvement.