Compliance Glossary

A

ABDO (General Security Requirements for Defence Contracts)

Dutch security standard for companies executing classified contracts for the Ministry of Defence, with requirements for physical and information security.

Access Control

The system of rules and technologies determining who has access to which information systems, data and facilities, when and under what conditions.

ACL (Access Control List)

A list of rules specifying which users or systems have access to certain resources and what actions they may perform on them.

AI Governance

The framework of policies, procedures and controls for responsible use of AI systems, including ethical considerations, transparency and accountability.

AI Impact Assessment (AIIA)

Systematic evaluation of risks and effects of AI systems on individuals, groups and society, required under the EU AI Act.

Annex A Controls (ISO 27001)

The 93 security controls from ISO 27001:2022 Annex A that organisations can implement to manage information security risks.

API Security

Protection of Application Programming Interfaces against misuse, data breaches and unauthorised access through authentication, encryption and rate limiting.

Asset Management

The process of identifying, classifying and managing all information assets within an organisation including hardware, software, data and intellectual property.

Audit Fatigue

Reduced effectiveness due to excessive audits, addressed with integrated GRC platforms that reuse evidence.

Audit Trail

Chronological log of all system activities and transactions recording who, what, when and why for compliance and forensic purposes.

Authentication

The process of verifying that a user, system or entity is actually who they claim to be, typically via passwords, tokens or biometrics.

Authorisation

The process of determining what rights and privileges an authenticated user has within a system or application.

B

BCM (Business Continuity Management)

Systematic approach for identifying critical business processes and developing plans to protect them against disruptions.

BIO (Government Information Security Baseline)

Dutch standard for information security at government organisations, based on ISO 27001/27002 with additional government-specific measures.

Biometric Data

Unique physical or behavioural characteristics such as fingerprints or facial recognition, classified as special personal data under GDPR.

Business Impact Analysis (BIA)

Systematic analysis of critical business processes to determine priorities for recovery during disruptions.

C

CAB (Change Advisory Board)

Committee that reviews and approves change requests to minimise risks of system changes according to ITIL principles.

CAROC (Complementary User Entity Controls)

Controls that customers must implement themselves to ensure effectiveness of SOC 2 certified services.

Certification

Formal confirmation by an accredited party that an organisation meets specific standards such as ISO 27001 or SOC 2.

Chief Information Security Officer (CISO)

C-level executive responsible for overall information security strategy and compliance.

CIA Classification

Dutch standard for Confidentiality, Integrity and Availability of information.

CIA Triad

Fundamental information security model consisting of Confidentiality, Integrity and Availability.

Classification Levels

Categorisation of information by sensitivity (public, internal, confidential, secret) to determine appropriate security measures.

Classified Information

Government information classified as state secret, top secret, secret or departmentally confidential.

Confidentiality

Principle ensuring that information is not disclosed to unauthorized parties, one of the three elements of the CIA Triad.

Cloud Security Alliance (CSA)

Organisation developing best practices and standards for secure cloud computing, known for the Cloud Controls Matrix framework.

CMDB (Configuration Management Database)

Central database with all IT assets and their interrelationships, essential for change management and incident response.

Compliance Automation

Software that automates compliance processes such as evidence collection, control monitoring and audit preparation to minimise manual work.

Compliance Framework

Structured set of guidelines, standards and procedures helping organisations comply with regulations.

Context of the Organisation (ISO 27001)

Requirement to identify internal/external factors and stakeholders that influence the ISMS.

Continuous Compliance

Real-time monitoring and automatic validation of compliance status instead of periodic audits.

Continuous Improvement

ISO 27001 requirement to continuously improve the ISMS via Plan-Do-Check-Act cycle.

Continuous Monitoring

Real-time or frequent checking of security controls and compliance status to detect and correct deviations immediately.

Control Automation

Technology that automates manual compliance tasks such as evidence collection and control testing.

Control Objectives

Specific goals that security controls must achieve.

Control Tests

Periodic verification that security controls function effectively as designed.

Controls

Technical or organisational measures to manage risks.

Corrective Action Plan (CAP)

Documented plan to resolve identified non-conformities or audit findings within a specified timeframe.

Corrective Measures

Actions to remove causes of identified non-conformities and prevent recurrence.

Cross-Border Data Transfer

Transfer of personal data to countries outside the EEA, requiring additional safeguards under GDPR.

Cross-Border Processing

Processing of personal data in multiple EU member states with specific GDPR requirements.

Cryptography

Technique for encrypting data to ensure confidentiality and integrity during storage and transport.

Cybersecurity

The practice of protecting digital systems, networks, and data from unauthorized access, attacks, and damage.

CSIRT (Computer Security Incident Response Team)

Specialised team responsible for detecting, analysing and responding to cybersecurity incidents within an organisation.

D

Data Breach Notification Obligation

Legal obligation to report serious data breaches within 72 hours to supervisory authority and data subjects.

Data Classification

Process of categorising data based on sensitivity and criticality to determine appropriate security measures.

Data Controller

Entity that determines the purposes and means of data processing and is ultimately responsible for GDPR compliance.

Data Discovery

Automated process for identifying and locating personal data within all systems and databases of an organisation.

Data Inventory

Complete overview of all data assets including location, owner, classification and access rights.

Data Loss Prevention (DLP)

Technologies and processes preventing sensitive data from leaving the organisation unauthorised.

Data Minimisation

GDPR principle requiring only necessary personal data to be collected and processed for the specific purpose.

Data Processing Agreement (DPA)

Mandatory contract between controller and processor with agreements on data processing according to GDPR Article 28.

Data Processor

Organisation that processes personal data on behalf of and according to instructions from the controller.

Data Protection Authority

Supervisory authority for data protection, in the Netherlands the Personal Data Authority (AP).

Data Protection by Design

Obligation to build privacy and data protection into systems and processes from the beginning.

Data Protection Impact Assessment (DPIA)

Systematic analysis of privacy risks in new processing, mandatory for high-risk processing under GDPR.

Data Protection Officer (DPO)

Mandatory officer for overseeing GDPR compliance in large-scale data processing.

Data Retention Policy

Policy determining how long different types of data are retained and when they must be destroyed.

Data Subject

Natural person to whom personal data relates.

Data Subject Rights

Rights of individuals under GDPR such as access, rectification, erasure and data portability of their personal data.

DDoS Protection

Measures to detect and mitigate Distributed Denial of Service attacks that make systems unavailable.

DevSecOps

Integration of security practices into DevOps processes to build security into software development from the beginning.

Disaster Recovery

Plan and procedures for restoring critical systems and data after a disruptive event such as a natural disaster or cyberattack.

Digital Operational Resilience Act (DORA)

EU regulation setting uniform requirements for digital operational resilience of financial entities.

Document Change Management

Process of tracking and approving changes to compliance documents and contracts.

Document Management

Systematic management of documents and records throughout their lifecycle for compliance purposes.

E

Encryption

Technique for encoding data to ensure confidentiality and integrity during storage and transmission.

Encryption at Rest

Encryption of data stored on hard drives, databases or other storage media.

Encryption in Transit

Protection of data during transmission between systems through protocols such as TLS/SSL.

Endpoint Detection and Response (EDR)

Security solution that monitors endpoints and automatically responds to detected threats.

Essential Entities (NIS2)

Organisations in critical sectors with strictest obligations under NIS2 such as energy and healthcare.

Evidence Archive

Central storage for all compliance evidence organised by control and framework.

Evidence Collection

Systematic gathering of evidence demonstrating that security controls function effectively for compliance audits.

Explainable AI (XAI)

AI systems whose decision-making is transparent and comprehensible to users, required under ISO 42001.

F

Federated Identity Management

System where users gain access to multiple systems with one set of credentials via identity federation.

FIDO2 Authentication

Modern authentication standard for passwordless verification via biometrics or hardware security keys.

Framework Harmonisation

Integration of multiple compliance frameworks to eliminate overlap and increase efficiency.

Framework Mapping

Linking between overlapping requirements from different standards to prevent duplication of work.

G

Gap Analysis

Systematic comparison between current state and required compliance level to identify missing controls.

GRC Platform

Software for Governance, Risk and Compliance management that automates and centralises processes.

I

IAM (Identity and Access Management)

Framework for managing digital identities and access rights within an organisation.

ICT Risk Management (DORA)

Specific requirements for managing ICT risks in the financial sector under DORA.

IDS/IPS (Intrusion Detection/Prevention System)

Systems that monitor network traffic for suspicious activities and detect or automatically block them.

Important Entities (NIS2)

Organisations with NIS2 obligations but less strict than essential entities.

Incident Response Plan

Documented procedures for detecting, analysing and recovering from security incidents.

Information Security Management System (ISMS)

Systematic approach for managing sensitive business information according to ISO 27001 standards.

Information Security Policy

Overarching policy document defining the security objectives and principles of an organisation.

Inherent Risk

Risk level before mitigating measures are implemented.

Internal Audit

Independent evaluation of compliance and control effectiveness by internal audit function.

ISO 27001

International standard for information security management systems with certification possibility.

ISO 27017

Standard with specific guidelines for information security in cloud services.

ISO 27018

Standard for protection of personal data in public cloud services.

ISO 27701

Privacy extension to ISO 27001 for Privacy Information Management Systems (PIMS).

ISO 42001

First international standard for AI Management Systems focusing on responsible AI development.

IT General Controls (ITGC)

Basic IT controls ensuring reliability of automated processes.

J

Joint Controller

Two or more parties jointly determining purposes and means of data processing under GDPR.

K

Key Management

Processes for securely generating, distributing, storing and destroying cryptographic keys.

Key Performance Indicators (KPIs)

Measurable values demonstrating effectiveness of compliance and security programmes.

Key Risk Indicators (KRIs)

Metrics providing early warning of increasing risks before they materialise.

L

Lawful Basis

Legal basis required for any processing of personal data under GDPR.

Leadership Commitment (ISO 27001)

Required involvement of top management in implementing and maintaining the ISMS.

Least Privilege

Security principle where users receive only minimally necessary access rights for their function.

Legal Obligation

GDPR basis for processing necessary to comply with legal obligation.

Legitimate Interest

GDPR basis where organisational interests are balanced against privacy impact for data subjects.

Likelihood and Impact Matrix

Tool for risk assessment combining probability and consequences for prioritisation.

Logging and Monitoring

Continuous recording and analysis of system events for security and compliance purposes.

Logical Access Security

Technical measures such as passwords and multi-factor authentication for system access.

M

Machine Learning Operations (MLOps)

Framework for managing machine learning models in production focusing on compliance and ethics.

Main Establishment

Place of central administration in EU for determining lead supervisory authority in cross-border processing.

Model Governance

Framework for managing, monitoring, and controlling AI and machine learning models throughout their lifecycle to ensure compliance and performance.

Managed Security Service Provider (MSSP)

External party providing security monitoring and incident response services.

Management Review

Periodic evaluation by management of compliance management system effectiveness.

Maturity Model

Framework for assessing and improving maturity of compliance and security processes.

Metadata

Structured information about data such as creation date, owner and classification level.

MFA (Multi-Factor Authentication)

Authentication combining multiple verification methods such as password plus SMS code or biometrics.

N

NEN 7510

Dutch standard for information security in healthcare, based on ISO 27001/27002.

Network Segmentation

Division of networks into zones to limit impact of security incidents.

NIS2 Directive

Revised EU directive for cybersecurity with expanded obligations for essential and important entities.

NIST Cybersecurity Framework

American framework with five functions (Identify, Protect, Detect, Respond, Recover) for cybersecurity management.

Non-Conformity

Deviation from requirements in standards, laws or regulations requiring corrective action.

Non-Disclosure Agreement (NDA)

Confidentiality agreement protecting confidential information in collaboration with external parties.

O

OAuth 2.0

Open standard for delegated authorisation allowing applications to act on behalf of users.

Objective Evidence

Verifiable documentation demonstrating controls work effectively for audit purposes.

Operational Resilience

Ability to continue delivering critical services during and after disruptions.

OWASP Top 10

List of most critical web application security risks published by Open Web Application Security Project.

P

Patch Management

Systematic process for testing and installing security updates and patches.

PCI DSS (Payment Card Industry Data Security Standard)

Security standard for organisations processing credit card transactions.

Penetration Test

Authorised simulated cyber attack to identify weaknesses in systems.

Perimeter Protection

Security measures at network edge such as firewalls and intrusion prevention systems.

Personal Data

Any information about an identified or identifiable natural person according to GDPR.

Personal Data Breach

Official GDPR term for data breach with notification obligation within 72 hours.

Physical Security

Measures to protect physical assets such as access control to data centres.

PII (Personally Identifiable Information)

Information that can be used directly or indirectly to identify an individual.

Policy Management

Systematic management of policy rules including creation, approval, distribution and periodic review.

Privacy by Default

Obligation to use the most privacy-friendly settings by default in systems.

Privacy Champion

Employee who promotes privacy awareness and serves as contact point within a department.

Privacy Engineering

Technical implementation of privacy principles in systems and applications.

Privacy Impact Assessment (PIA)

Evaluation of privacy risks in new projects or processing, predecessor of DPIA.

Privacy Notice

Transparent communication to data subjects about how their personal data is processed.

Privileged Access Management (PAM)

Management and monitoring of accounts with elevated rights such as administrator accounts.

Processing Activity

Any operation with personal data such as collecting, storing, consulting or destroying.

Processing Register

Overview of all processing activities including purposes, categories and retention periods required under GDPR Article 30.

Profiling

Automated processing of personal data for evaluating personal aspects.

Pseudonymisation

Technique where personal data is no longer directly traceable without additional information.

Purpose Limitation

GDPR principle that data may only be used for the purpose for which it was collected.

Q

Quantum-Safe Cryptography

Encryption methods resistant to future quantum computers.

R

RACI Matrix

Model defining Responsible, Accountable, Consulted and Informed parties for compliance tasks.

Ransomware Protection

Measures against malware that encrypts files and demands ransom for decryption.

RBAC (Role-Based Access Control)

Access management based on functions where rights are linked to roles.

Responsible AI

Approach to AI development and deployment that prioritizes ethics, transparency, accountability, and alignment with human values and regulations.

Recipient

Natural or legal person to whom personal data is disclosed.

Recovery Point Objective (RPO)

Maximum acceptable data loss measured in time during an incident or disaster.

Recovery Time Objective (RTO)

Maximum acceptable time within which systems or processes must be restored after a disruption.

Regulatory Change Management

Process for identifying, assessing and implementing changes in laws and regulations.

Remediation

Process of resolving identified compliance shortcomings or security vulnerabilities.

Residual Risk

Remaining risk level after implementing mitigating measures.

Retention Period

The period during which personal data or documents may be retained, determined by legal requirements or business purposes.

Right to be Forgotten

GDPR right whereby data subjects can request deletion of their personal data under certain conditions.

Risk Appetite

Amount and type of risk an organisation is willing to accept for its objectives.

Risk Assessment

Systematic evaluation of probability and impact of potential risks.

Risk Management

Process of identifying, analyzing, and responding to risks to protect organizational assets and achieve business objectives.

Risk Register

Central documentation of all identified risks including owner, impact and mitigation status.

Risk Score

Quantitative method for assigning numerical values to risks for objective prioritisation.

Risk Treatment

ISO 27001 process for selecting and implementing measures to modify risks.

Risk Treatment Plan

Documented approach for addressing risks through acceptance, mitigation, transfer or avoidance.

S

SAML (Security Assertion Markup Language)

XML standard for exchanging authentication and authorisation data between identity providers.

SAST (Static Application Security Testing)

Automated analysis of source code to identify security vulnerabilities.

Schrems II

EU ruling setting strict requirements for international data transfers to countries without adequate protection level.

Scope

Definition of processes, locations and systems to which the ISMS applies.

Security Awareness Training

Periodic training for employees on security risks and best practices.

Security Baseline

Minimum set of security measures that must be implemented according to organisational policy.

Security Control

Technical, administrative or physical measure to manage security risks.

Security Incident

Event that threatens the confidentiality, integrity or availability of information.

Security Operations Centre (SOC)

Central team providing 24/7 security monitoring and incident response.

Security Orchestration (SOAR)

Automation of security processes for faster detection and response to incidents.

Security Posture

Overall status of security measures and resilience against cyber attacks.

Segregation of Duties (SoD)

Separation of tasks to prevent fraud by distributing critical functions across multiple people.

Sensitive Personal Data

Special categories of personal data such as health, religion or biometrics with additional protection requirements.

Service Level Agreement (SLA)

Contract with agreements on performance, availability and security of services.

Shared Responsibility Model

Distribution of security responsibilities between cloud provider and customer.

SIEM (Security Information and Event Management)

Platform collecting, correlating and analysing security events for threat detection.

Single Sign-On (SSO)

Authentication method where users gain access to multiple applications with one login.

SOC 2

American standard for service organizations reporting on control design and operational effectiveness.

SOC 2 Type I

Report on control design at a specific moment according to AICPA standards.

SOC 2 Type II

Extended report on operational effectiveness of controls over a period of at least 3 months.

Software Bill of Materials (SBOM)

Inventory of all components and dependencies in software for supply chain security.

Special Categories of Personal Data

Sensitive data such as race, religion, health or sexual orientation with additional GDPR protection.

Spoofing

Attack technique where identity is falsified to gain unauthorised access.

Standard Contractual Clauses (SCC)

EU-approved model contracts for international data transfer.

Statement of Applicability (SoA)

Document indicating which ISO 27001 Annex A controls are/aren't applicable with justification.

Subprocessor

Third party engaged by processor for specific processing activities, requiring approval under GDPR.

Supplier Risk Assessment

Evaluation of security and compliance risks with suppliers prior to collaboration.

Supply Chain Security

Measures to identify and manage risks with suppliers and partners.

System Hardening

Process of removing unnecessary functions and configuring secure settings.

T

Technical and Organisational Measures (TOMs)

Technical and organisational measures required under GDPR Article 32.

Third Party

Natural or legal person other than data subject, controller or processor.

Third Party Risk Management (TPRM)

Management of compliance and security risks with suppliers and partners.

Threat

Potential danger or harmful event that could exploit vulnerabilities and negatively impact the confidentiality, integrity, or availability of information or systems.

Threat Intelligence

Collected information about current cyber threats for proactive defence.

Threat Modelling

Systematic identification of potential threats and vulnerabilities in systems.

Trust Service Principles (TSP)

AICPA criteria for SOC 2: Security, Availability, Processing Integrity, Confidentiality, Privacy.

Two-Factor Authentication (2FA)

Verification via two different methods such as password plus SMS code.

U

User Access Review

Periodic check whether user rights are still appropriate for function and responsibilities.

User Access Rights

Specific authorisations granted to users for access to systems, data and functionalities.

V

Version Control

Systematic management of changes to documents, code and configurations with traceability of all modifications.

Vital Interests

GDPR basis for processing necessary to protect life or health.

Vulnerability Assessment

Systematic investigation of weaknesses in systems, applications and processes.

Vulnerability Management

Continuous process of identifying, evaluating and remediating vulnerabilities in systems.

Vulnerability Scan

Automated detection of known weaknesses in systems, networks and applications.

W

WAF (Web Application Firewall)

Firewall filtering HTTP/HTTPS traffic to protect web applications against attacks.

Waterfall Method

Traditional development method with sequential phases, opposite of Agile/DevSecOps.

Whistleblower Protection

Measures to protect employees who report misconduct according to EU Whistleblower Directive.

Z

Zero-Knowledge Proof

Cryptographic method where one party can prove knowing something without revealing the information.

Zero-Trust Architecture

Security model where no network or user is trusted by default and continuous verification is required.

Zone-Based Security

Network architecture with separated zones based on trust level and sensitivity.

Glossary

Ever felt that compliance is a mysterious forest full of jargon, acronyms and abbreviations? You're not alone. Our glossary is here to guide you through this complex terrain.