From convoluted Excels to compliance confidence in 3 months
title: "From convoluted Excels to compliance confidence in 3 months" description: "Discover how a leading telco transformed their control testing from a time-consuming struggle into a streamlined, regulator-approved process in just three months." date: "2025-03-12" categories: ["Case studies"] imageUrl: "odido1.jpg" imageCredit: "" published: true nrWords: 480 authors: ["Dennis van de Wiel"]
When telecommunications giant Odido (formerly T-Mobile Netherlands) needed to modernise their Telecommunications Law compliance programme, they faced a common yet crucial challenge. Their team was wrestling with thousands of control tests across multiple applications, all managed through a maze of Excel sheets and SharePoint sites.
The Challenge: Managing Compliance at Scale
This fragmented approach wasn't just inefficient—it was making it increasingly difficult to provide regulators with the structured view of compliance they needed.
The situation reached a turning point when Odido realised their current approach wouldn't scale. With regulatory deadlines looming, they needed a solution that could transform their testing process whilst maintaining rigorous standards.
We had to be able to execute a control test from start to finish, report on it, and make it visible in a structured way.
Martijn RonteltapDirector GRC | Chief Security Officer
The challenge wasn't just about digitising their current approach—they needed a fundamental shift in how they managed and executed their compliance programme.
The Solution: A Partnership for Success
Enter Tidal Control. Working shoulder-to-shoulder with Odido, the Tidal team implemented a centralised platform that brought structure and clarity to their compliance testing. What had been a year-and-a-half struggle was resolved in just three months.
The transformation went beyond just digitising existing processes—it fundamentally changed how Odido approached control testing. By forcing processes into a structured tool, they reduced degrees of freedom and made their entire testing approach more scalable and repeatable.
The Results: Immediate Impact
The impact was immediate and far-reaching. The platform's intuitive interface reduced internal overhead, while its structured approach satisfied regulatory requirements. The solution provided a clear audit trail that transformed their ability to demonstrate compliance, making every test traceable and reportable.
The presentation to our regulator simply inspired confidence. We just showed them the tool and said 'this is how we do it'
Koen van RheeManager Risk & Control
The Difference: Vision Meets Execution
What set the implementation apart? According to Odido, it was Tidal's unique combination of vision and execution. Martijn adds: "The speed of response, level of engagement, and ability to get things done was truly impressive. Compared to other vendors, the experience has been night and day."
Working directly with founders who had both the vision to understand their needs and the executive power to implement solutions made all the difference.
The Cultural Shift: Beyond Just Technology
Perhaps most telling was the shift in internal discussions. Rather than focusing on managing tools and vendors, Odido's team could concentrate on what truly mattered—their core compliance work.
It really led to a whole discussion in the organisation about how we approach control testing and what we need. The platform has helped us reach a new level of maturity in our approach.
Martijn RonteltapDirector GRC | Chief Security Officer
Concluding
Ready to transform your compliance testing from a spreadsheet struggle into a streamlined success? Book a demo with Tidal Control today and discover how we can help you achieve the same results in just three months.